Tell us a little about your home and we'll reach out on WeChat to confirm the details and book your install. Takes about two minutes — nothing is charged here.
About you
So we know who to contact and where you are.
Have a code from a friend? Enter it for your discount.
Your home
Helps us plan Wi-Fi coverage for the whole home.
Not sure? Leave it — we'll check during setup.
Your internet & Wi-Fi · optional
A few details let us pre-configure everything before install day, so the swap is quick — but skip anything you're unsure of.
A quick photo of it when we chat is perfect — no need to know the model.
Keeping your current name & password means most devices reconnect on their own — nothing to re-pair.
Plan & coverage
A preference is plenty — we'll recommend the right fit when we talk.
Standard ¥250 · Plus ¥350 · Dedicated ¥475 a month, plus a one-time setup of ¥2,500 / ¥3,000 / ¥3,300. Yearly is 2 months free. 30-day trial for ¥100.
Roam keeps your phone & laptop working like home; a Clearport Go pocket router covers every device at once — wherever you go.
What matters to your family · optional
So everything works smoothly from day one. Tap any that apply.
Where the apps & sites you use are based — e.g. US streaming, a UK bank, an EU work tool.
Tap any that apply — this tells us which apps to prepare (iPhone, Android, Windows, Mac).
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Thanks — we've got your details!
What happens next: 1 · We review your application (same day).
2 · We message you on WeChat — usually within 24 hours — to confirm your plan and book the install.
3 · Install day: we arrive with everything configured; you're online in about an hour.